Latest News | customer experience

Foundever and Cognigy Expand Partnership to Scale Agentic AI Across CX

Monday, 16 June 2025 07:38
Foundever announced an expanded partnership with Cognigy to operationalize Agentic AI in enterprise customer experience environments globally. The collaboration aims…

ibex Showcases AI-Powered CX Solutions at CCW 2025

Friday, 06 June 2025 02:10
ibex announced it will showcase its award-winning AI-powered CX solutions at CCW Customer Contact Week Las Vegas, June 9-12. CCW…

Talkdesk Secures FedRAMP Authorization for CX Cloud and Expands Government Services

Friday, 06 June 2025 02:08
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced…

FastBots.ai Launches Hybrid AI and Live Chat for Smarter Customer Support

Thursday, 05 June 2025 06:16
FastBots.ai, a leading innovator in AI-powered chatbot solutions, announced the launch of its cutting-edge Hybrid AI and Live Chat feature.…

Konecta, Google Cloud Form Strategic Alliance to Revolutionize AI-Driven CX

Thursday, 14 November 2024 09:29
Konecta, a global leader in customer experience (CX) and digital services, and Google Cloud today announced a three-year strategic partnership.…