4 months ago
Written by
Tara N.
The Capgemini Research Institute’s World Retail Banking Report 2025, published today, reveals a critical shortcoming in how retail banks appeal to the demands of digital-native, urban clients between the ages of 18-45. According to the report, while 73% of these credit card customers are motivated primarily by access to exclusive experiences, rewards, and cashback offers, three-quarters (74%) are currently indifferent…