Conduent Incorporated, a global technology-driven business solutions and services company, today announced the expansion of its Philippines operations with a new 9,200-square-meter facility at LIMA Tower One on the LIMA Estate in Lipa-Malvar.
Opened recently, the new facility will initially bring on approximately 325 employees by the end of this year to support customer experience management solutions (CXM) for a leading U.S. healthcare company. Conduent’s CXM solutions help clients enhance customer experience, streamline operations, reduce costs, and improve service quality and efficiency.
The new Lipa-Malvar facility will complement Conduent’s existing Manila and Cebu operations, where approximately 8,000 employees provide business process services for leading global clients.
Conduent is currently recruiting healthcare customer experience associates with strong communication and problem-solving skills to support its U.S. healthcare company client. Additional support roles are available, including:
- Customer experience team leaders
- Operations managers
- Quality assurance and workforce analysts
- Trainers
- Business/reporting analysts
Kathy Gutierrez, Country Leader
A key part of Conduent’s strategy is identifying locations where we can attract top talent across diverse skill sets. With a growing population, ten major colleges and universities in the surrounding area, excellent transportation network, and premium office space in LIMA Tower One, Lipa-Malvar is the ideal location for our expansion.
