FastBots.ai, a leading innovator in AI-powered chatbot solutions, announced the launch of its cutting-edge Hybrid AI and Live Chat feature. This significant enhancement enables businesses to manage customer interactions seamlessly by combining automated AI chat with the personalized support only human agents can deliver. The new Hybrid AI and Live Chat feature is designed explicitly for customer support teams dealing…

ThoughtSpot, the Agentic Analytics Platform company, announced a new offering of the ThoughtSpot Agentic Analytics Platform purpose-built for Snowflake, the AI Data Cloud company, at Snowflake Summit 2025. This new ThoughtSpot offering has deep integrations with Snowflake Cortex AI and Snowpark, and enables new ways to purchase, deploy and consume via the Snowflake Marketplace. Hundreds of Snowflake customers such as…

Today, Mezmo unveiled new solutions to optimize observability costs for Datadog users. Mezmo Telemetry Pipeline now includes comprehensive insights and optimization workflows for Datadog users, providing SREs and developers with the flexibility needed to profile and reduce large telemetry data volumes, thereby improving cost efficiency and maximizing value from their data. Companies face a massive challenge in optimizing observability data.…

Panasonic TOUGHBOOK has successfully completed the installation of over 2,500 ruggedised 5G routers across The AA’s roadside vehicle fleet, delivering enhanced connectivity, operational efficiency, and cost savings. The ambitious nationwide deployment of Panasonic’s Connected Vehicle solution was completed in just over nine months, and was conducted in partnership with The AA, Cradlepoint (an Ericsson company), and Gamma Telecom. Panasonic TOUGHBOOK…

Accenture has invested, through Accenture Ventures, in Reserv, an insurance claims processing company that complements deep claims expertise with innovative AI-driven solutions. The investment will also enable the two companies to collaborate on solutions that increase accuracy and efficiency throughout the claims ecosystem, helping underwriters and claims professionals deliver better outcomes and service experiences for claimants. As a third-party administrator…

New AI-powered anomaly detection and in-memory processing capabilities in the Oracle Utilities Customer Platform are helping deliver fast, accurate meter data management (MDM) and streamlining utility operations. These enhancements simplify work for employees and improve performance across the platform, which powers metering, operations and billing, sales and account management, customer service, and customer engagement in a single solution. For example,…

Altius Inspiro, Inc., a leader in digital customer experience (CX) and business process outsourcing (BPO), proudly announces Mr. Ryo Ohashi as its new President and Chief Executive Officer, signaling a bold step toward a future defined by digital transformation. With over 20 years of global leadership experience in industries spanning cybersecurity, ICT, electronics, and human resource management, Mr. Ohashi steps…

Radware, a global leader in application security and delivery solutions for multi-cloud environments, and SUSE, a global leader in secure, open-source enterprise solutions, announced a strategic partnership. Together, they are offering service providers and enterprises a full stack, cloud-native Kubernetes solution designed to achieve low latency, high availability, and regulatory compliant outcomes. The collaboration brings together Radware’s Kubernetes Web Application…

Asure Software, a leading provider of cloud-based Human Capital Management (HCM) software and solutions, announced its strategic partnership with PensionBee, a digital-first retirement provider specializing in simplifying retirement savings. This collaboration empowers employees of Asure's payroll and HR customers to seamlessly roll over their disparate or forgotten 401(k) and IRA accounts into a single, easy-to-manage retirement savings plan with PensionBee.…

StealthCores, a provider of advanced encryption IP for secure systems, has joined the Microchip Partner Program to deliver cutting-edge protection for PolarFire FPGA and PolarFire SoC platforms. The partnership enables customers to leverage StealthCores' specialized encryption technologies, StealthAES and StealthMem, which are now fully optimized for the PolarFire architecture. These solutions complement Microchip's built-in security features, providing additional performance and…