Latest News | customer relationship management

Cognizant and Salesforce Partner on AI Agents to Enhance Customer Operations

1 month ago
Cognizant announced new services for Salesforce’s Agentforce to help clients scale AI agents and transform customer and operational workflows across…

Salesforce Unveils Agentforce 3 with AI Agent Control and Visibility

1 month ago
Salesforce launched Agentforce 3, an upgraded digital labor platform offering advanced observability, control, and interoperability to help enterprises scale AI…

Nexstar Taps Salesforce Media Cloud and Agentforce for Digital Growth

1 month ago
Salesforce announced an expanded relationship with Nexstar Media Group, which will deploy Media Cloud and Agentforce to enhance local ad…