Latest News | customer relationship management

Bandwidth announced a partnership with Salesforce’s Agentforce Contact Center to provide infrastructure for its AI-driven, CRM-native platform. The collaboration supports…

Cognizant announced new services for Salesforce’s Agentforce to help clients scale AI agents and transform customer and operational workflows across…

Salesforce launched Agentforce 3, an upgraded digital labor platform offering advanced observability, control, and interoperability to help enterprises scale AI…

Salesforce announced an expanded relationship with Nexstar Media Group, which will deploy Media Cloud and Agentforce to enhance local ad…